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Post by Wolf Lar Sun Aug 03, 2008 11:02 pm

I tried adding Patricia The Smoking Runner to my download cart but nothing happens. Please advise. Best regards, Jim

Wolf Lar
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Post by Admin1 Mon Aug 04, 2008 10:47 am

It's highly likely your internet browser or firewall may not be fully optimized with standard php scripts, let's check some of your internet browser settings:

1. Enable javascript in your browser. Visit http://www.google.com/support/bin/answer.py?answer=23852 to learn how.

2. If your firewall security is set to "high", try to decrease this value to "medium", or add smokingsweeties.com to your browser's list of allowed sites. Here are the instructions for how to add allowed sites in Microsoft Internet Explorer (IE):

1. Go to the "Tools" menu and select "Internet Options."
2. Click on the "Privacy" tab.
3. Click the "Sites..." button and type www.smokingsweeties.com in the "Address of Web site" section.
4. Click "Allow." and then click "OK."

3. Enable 'Accept Cookies' in your browser:

# On Firefox, go to 'Tools menu/Options/Security'.
# In MS-Explorer go to 'Tools/Options/Privacy/Advanced/ and disable 'automatic cookies admin', and enable 'accept session cookies'.

4. On a lot of cases, simply clearing your browser cache may solve your problems:

* On MS-Explorer 6: Tools menu, click Internet Options. The Internet Options box should open to the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
* On MS-Explorer 7, At the top of the screen, click on Tools >Internet Options (If you do not see the tools menu hold down the alt and t key on the keyboard), find the Temporary Internet Files section. Click on Delete. A Delete Browsing History window will appear. Click on the Delete Files... button. A verification screen will then come up. Click Yes to delete the files.
* On Firefox Click Tools and select Options.Click the Advanced icon and click the Network tab.Click Clear Now under the Cache section.

If nothing is working you can use our alternative videos page here: http://www.clips4sale.com/studio/14922
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Post by Wolf Lar Thu Aug 07, 2008 1:46 am

Nope, it didn't work. Another friend of mine tried the same thing and failed. perhaps if you could post Patricia's clip running and smoking at clips4sale? Many thanks, Jim

Wolf Lar
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Post by Admin1 Thu Aug 07, 2008 2:07 am

Wolf Lar wrote:Nope, it didn't work. Another friend of mine tried the same thing and failed. perhaps if you could post Patricia's clip running and smoking at clips4sale? Many thanks, Jim

I'll like to test in deep your error. May I ask you witch browser are you using?

please send me an email to info@smokingsweeties.com and i'll try to reproduce your error to try to find a solution

Patricia's running clip will be added to clips4sale the next month, releases on that page are automated to add a video daily, and patricia's clip is on queue.

Regards. Fran.
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Post by Wolf Lar Sat Aug 09, 2008 12:16 am

Hi, My browser is IE 6.

Wolf Lar
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Post by Admin1 Sat Aug 09, 2008 4:06 am

Is highly recommended to upgrade to IE7 (also for security reasons)

http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

You can also try to install Mozilla Firefox as internet browser, is my favourite browser:

http://www.firefox.com
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Post by Wolf Lar Sun Aug 10, 2008 9:20 pm

Using IE 7 now and still no luck. Will have to wait patiently for clips4sale posting. Thanks for your help anyhow Fran. Regards, Jim

Wolf Lar
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Post by Admin1 Fri Aug 29, 2008 11:38 pm

The Download button will only work with javascript enabled.

Try again to enable javascript as explained here: http://www.google.com/support/bin/answer.py?answer=23852

Regards.
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